GOJO 2016-2017 Sustainability Report | Stakeholder Engagement & Materiality

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Although not new focus areas for GOJO, we have confirmed these topics are the ones that matter most, and are confident that by making greater investments using these as our focus for our 2020 goals and allocating the appropriate resources, we can truly create Sustainable Value.

Teams and individuals accountable for each goal have identified key performance indicators to track and evaluate our progress going forward. Annually, we will report our progress and the challenges and opportunities we intend to address. Advancing our leadership in these areas continues to drive social, environmental and economic Sustainable Value for all GOJO stakeholders.

GOJO SUSTAINABILITY REPORT

Stakeholder Engagement & Materiality

G4-2, G4-12, G4-18, G4-19, G4-20, G4-21, G4-24, G4-25, G4-26, G4-27

In 2015, as we began to develop our 2020 Sustainable Value Strategies and Goals, we conducted a materiality assessment to understand the sustainability issues that mattered most to our various stakeholder groups. This process helped us define our material topics to proactively manage and address within the 2020 Sustainable Value Strategies and Goals.

Working with a third-party facilitator, we objectively determined our sustainability priorities and began to conduct industry research and peer benchmarking to determine where and how we could make the biggest impact; socially, environmentally and economically. Additionally, we evaluated some of the most influential organizations in our industry for inspiration and guidance. We partnered with these organizations to complete a materiality assessment that helped inform our Sustainable Value Strategies and Goals.

American Cleaning Institute (ACI)
American Sustainable Business Council
BizNGO
Environmental Working Group
EU Ecolabel
Healthy Schools Campaign
Leading Retailers’ Sustainability Chemistry Policies/Standards
Practice Greenhealth
RepRisk

Sustainable Packaging Coalition
The Chemical Footprint Project
The Children’s Environmental Health Network (CEHN)
United Nations’ Sustainable Development Goals (UN SDGs)
U.S. Department of Education – Green Ribbon Schools
U.S. EPA Design for Environment (DfE)
U.S. Green Building Council

We then brought together a cross-functional group of GOJO leaders to discuss and evaluate the impacts, risks and opportunities across our value chain:

VALUE CHAIN

To provide additional external perspective to our evaluation of sustainability topics, we collaborated with several of our distributors, suppliers and end-user customers from a variety of market segments. This external group of stakeholders helped to expand our thinking and contributed important market insights to our materiality assessment.

STAKEHOLDER ENGAGEMENT

From these interviews, we identified our top nine Sustainable Value material topics. Some of the topics address issues contained within our day-to-day operations, while others must be managed across our value chain with external partners.

Sustainable Value Material Topics

Implementing Sustainable Chemistry
Boundary: GOJO Operations

Establishing corporate governance for the regular review of product chemistry; adopting internal policies promoting the use of chemicals, processes and products with inherently low-hazard potential; redesigning products and processes to avoid the use of and/or generation of hazardous chemicals—moving to safer chemicals (low to no toxicity and degrade into innocuous substances).

Stakeholder Groups Raising these Topics: GOJO Team Members, Sustainable Chemistry Influencers, Customers, Distributors, NGOs, Industry Associations

Obtaining Relevant Product Certifications
Boundary: GOJO Operations

Understanding which third-party certifications are relevant and matter most to customers/end users; pursuing what it takes to achieve certification.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, Distributors, Sustainable Chemistry Influencers

Sourcing Sustainable Materials
Boundary: GOJO Operations, Supply Chain

Factoring environmental impacts into product and packaging design and materials sourcing; using more sustainable materials (e.g., biobased or plant-based ingredients versus petroleum-based); offering fragrance-free or naturally fragranced products; determining and sourcing the lighter footprint option.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, Distributors, NGOs, Industry Associations

Elevating Thought Leadership in Hygiene Education and Promoting Public Health
Boundary: GOJO Operations, Across Value Chain

Conducting studies, producing/delivering education and expanding technology solutions to promote hygiene education and behaviors that improve individual and public health.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, Distributors

Partnering to Advance Sustainability
Boundary: GOJO Operations, Across Value Chain

Collaborating with industry groups, community groups, other manufacturers and our stakeholders to promote sustainable value; education up and down the value chain; partnering to advance sustainable practices and solutions.

Stakeholder Groups Raising these Topics: GOJO Team Members, Suppliers, Customers, NGOs

Developing Products and Programs to Reduce Customer Waste
Boundary: GOJO Operations, Customer Operations

Creating recyclable products and/or biodegradable formulas; expanding our end-of-use/take-back programs.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, NGOs, Industry Associations

Advancing Sustainable Supply Chain Practices
Boundary: GOJO Operations, Supply Chain

Screening suppliers for ethical and sustainable practices (e.g., human rights and working conditions); helping suppliers adopt ethical and sustainable behaviors.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, Distributors, Industry Associations, NGOs

Measuring and Reducing Our Most Significant Environmental Impacts
Boundary: GOJO Operations, Across Value Chain

Determining our most significant environmental impacts and implementing initiatives to reduce our impacts.

Stakeholder Groups Raising these Topics: GOJO Team Members, Customers, NGOs, Media, Certification Organizations

Infusing SWOW^SM throughout GOJO Processes and Culture
Boundary: GOJO Operations

Increasing GOJO team member awareness of progress towards our 2020 goals and helping them take action to strengthen their own commitment to Sustainable Ways of Working (SWOW℠).

Stakeholder Groups Raising these Topics: GOJO Team Members

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