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Although we are not required to report on our sustainability progress, we believe it is important to keep ourselves accountable and keep stakeholders informed – both so they can see our Sustainable Value Strategies and Goals in action and understand and influence our work going forward.

This is our seventh annual sustainability report and our third year reporting in accordance with the Global Reporting Initiative’s (GRI) Standards framework. GRI is an independent organization and global leader in sustainability standards. The GRI reporting framework helps businesses, governments and organizations around the world to measure, understand and communicate how their business affects and addresses critical sustainability issues. We look to third-parties, such as GRI, to hold ourselves accountable and to align our strategic sustainability priorities with the changing world around us.

Our 2017-2018 Sustainability Report highlights our successes, our challenges and our learnings from the past year of advancing our 2020 Sustainable Value Strategies and Goals. This report includes quantitative metrics for progress made in the 2017 calendar year and narratives from 2017 and early 2018. We welcome your feedback on our report, our sustainability priorities and our progress. Together, we can change how the world stays well.

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Our company was founded on a safer way to clean hands. GOJO began with our co-founder, Jerry Lippman’s desire to solve a problem impacting the lives and well-being of employees working at an Akron, Ohio, rubber factory during World War II. Jerry’s wife and GOJO co-founder, Goldie Lippman, and her co-workers struggled to clean their hands after a hard day’s work in the rubber factory. They were using compounds such as kerosene, benzene and other harsh chemicals to remove the graphite and tar from their skin. Jerry was determined to find a safer way for them to clean their hands. His innovative spirit and passion for creating an effective hand cleaner that was safe for workers’ skin was the beginning of GOJO.

Since our founding in 1946, we have gone from producing a single hand cleaner to developing a comprehensive portfolio of industry-leading well-being solutions for skin and the surfaces people touch. We are particularly proud of our latest innovation, The PURELL SOLUTION™, a holistic portfolio of soaps, hand sanitizers and surface sprays designed to provide peace of mind in today’s highly interactive world. Not only do our solutions advance people’s health and well-being by disrupting the transmission of disease, but also by eliminating the need to choose between products that are effective and those that are better for human and environmental health, GOJO is continuing to change how the world stays well.

At GOJO, we’ve always been responsible stewards of the materials we use, from packaging the first batches of our hand cleaner in reused pickle jars, to using old car window cranks as handles in our first dispensing systems. But, we understand sustainability is about more than material resources, it’s also about what’s best for people, the community and world around us.

Our 2020 Sustainable Value Strategies and Goals illustrate how we live our commitment to sustainability. You can see our goals at work throughout our entire business, from our work to source sustainable materials and advance sustainable chemistry practices, to our energy saving initiatives and stakeholder partnership and collaboration.

With global headquarters in Akron, Ohio, GOJO has regional headquarters in Australia, France, Japan and the United Kingdom and sales offices, warehouses and sales teams located throughout the world. Our more than 2,500 team members work together to connect people with the products they need to lead healthier, happier lives. GOJO team members are diverse in our backgrounds, work experiences, and ideas, and our Purpose-driven passion for creating a healthier world unites us all. Together, we are changing how the world stays well.

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GOJO is comprised of a team of people who have a passion for making the world a healthier place. Collaboration and a commitment to advancing the latest science led us to become a leading global producer of skin health and hygiene solutions for away-from-home settings.

With global headquarters in Akron, Ohio, GOJO also has regional headquarters in Australia, France, Japan and the United Kingdom and a variety of sales offices, warehouses and sales teams located throughout the world.

GLOBAL OPERATIONS

Our more than 2,500 team members worldwide work together daily to design, manufacture and market our innovative portfolio of products and services. The GOJO Purpose, “Saving Lives and Making Life Better through Well-being Solutions,” connects us, and our diverse backgrounds, expertise and ideas generate social, environmental and economic sustainable value for GOJO and all our stakeholders.

GOJO TEAM MEMBERS

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Accountability is a significant factor in setting and achieving our goals. We value communicating openly and honestly about both our successes and our challenges. GOJO has a network of teams dedicated to ensuring the governance of our Sustainable Value priorities and aligning our efforts internally across the organization and with external stakeholders.

ESGT
Our Enterprise Sustainability Governance Team (ESGT) is responsible for developing, implementing and evolving our ongoing sustainability strategy. The team is co-led by Nicole Koharik, Corporate Communications Director, and Joe Sarley, Sustainability and Product Development Senior Director. ESGT is sponsored by Srini Venkatesh, GOJO Chief Science Officer. ESGT is responsible for ensuring social, environmental and economic sustainability are integrated into GOJO business practices and that sustainability is factored into key business decisions.

When critical decisions are required, the ESGT works with the GOJO senior leadership team to ask, “How Might We…” creatively and sustainably address new challenges as— or before — they arise. Marcella Kanfer Rolnick, Executive Chair of GOJO, works closely with the ESGT and GOJO Board of Directors to create and facilitate ongoing dialogue to ensure we are continuing to challenge our thinking and to keep everyone aligned on initiatives, progress and strategic approaches. Working closely with leadership has been critical to incorporating our 2020 Sustainable Value Strategies and Goals into our daily ways of working. The team is designed to facilitate networked leadership and decision making across the organization while continuing to prioritize Sustainable Value creation for our stakeholders. Sustainable Value is about creating social, environmental and economic value for our stakeholders and our business.

Sustainable Ways of Working (SWOW^SM)
At GOJO, we recognize our team members are our most valuable asset, so we’ve developed the Sustainable Ways of Working (SWOW) team. The SWOW team is dedicated to internal stakeholder engagement. Sustainable Ways of Working is our unique approach to integrating sustainability into everything we do. With an SWOW lens, we consider the social, environmental and economic impacts of our decisions and strive to make a difference through our daily work. Our goal is to engage all GOJO team members in Sustainable Ways of Working. Like many of our teams at GOJO, our SWOW team is made up of team members who have unique and diverse experiences. This team is responsible for creating and implementing strategic initiatives to inform how we embed sustainability throughout the enterprise by increasing awareness of our 2020 Sustainable Value Strategies and Goals, inspiring action, and helping to advance our sustainability progress among our internal stakeholders.

Our GOJO Sustainable Chemistry and Packaging Policies and Guiding Principles drive our product development decisions. As part of our Purpose-driven commitment to advancing social, environmental and economic sustainability, these policies allow us to continue to set the pace for our industry. Encouraging employees to innovate with a Sustainable Value lens helps raise awareness for sustainability-related issues and initiatives while giving us an advantage by constantly seeking better ways to work. Our GOJO Code of Ethical Business Conduct guides each of our team members, worldwide to work with honesty and integrity. Our Supplier Code of Conduct helps us ensure that the companies with whom we partner understand and uphold our high standards of ethics and integrity.

Partnering with external organizations and subscribing to their principles is key to advancing the GOJO Purpose and achieving our goals. We have aligned ourselves with The American Cleaning Institute’s (ACI) Charter for Sustainable Cleaning and the Green Chemistry Commerce Council (GC3). GOJO also supports the goals of the Roundtable on Sustainable Palm Oil (RSPO).

Beyond governance teams, policies and principles, we take pride in asking ourselves “What is the right thing to do for the enterprise, society, our customers and our stakeholders?” says Srini Venkatesh, Ph.D., GOJO Chief Science Officer and Executive Sponsor of Sustainability. We look at this from a long-term point of view. Accountability is important at GOJO; we value being accountable for our own actions and communicating openly and honestly. Innovation and encouraging our team members’ drive for better ways, coupled with our commitment to ethical behavior, have a strong influence on our sustainable practices. Venkatesh goes on to say, “There have been big wins in the last five years throughout the company, but we want to get to the point where everyone in the enterprise is engaged in Sustainable Ways of Working (SWOW).” GOJO has a cross-functional team in place focused on engaging each GOJO team member in SWOW^SM, with the goal of integrating sustainability at every level of the enterprise, ensuring it is a part of every practice.

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Key Partnerships
GOJO supports and collaborates with a variety of organizations that have missions aligned with our Purpose. Some of these organizations include:

Awards & Recognition
GOJO received the following awards for leadership in sustainability in 2016 and early 2017:

GOJO Australia Sustainable Manufacturer of the Year Award
Food & Beverage Magazine recognized GOJO Australia as the 2016 Sustainable Manufacturer of the Year. Reflecting the initiatives set out in our 2020 goals, this honor recognized our accomplishments in reducing operating impacts since 2010. Since committing to reduce our environmental impacts, GOJO has increased waste recycled by 6 percent, reduced solid waste generation by 47 percent, and reduced hazardous waste by 70 percent.

GOJO Earns National Recognition in 3 CSR Award Categories
In March 2017, GOJO was recognized at the PRNews Spring Awards Luncheon for our 2015 Sustainability Report. GOJO was also named a finalist in the Corporation with Less than 25,000 Employees category. Additionally, Nicole Koharik, GOJO Corporate Communications Director, was a finalist for CSR Professional of the Year. GOJO is honored to be recognized in such prestigious company.

GOJO Awarded the 2017 EPA Safer Choice Partner of the Year Award
The EPA’s Safer Choice Program partners with businesses and other industry leaders to help reduce health and environmental risks by advancing the manufacturing and use of safer products and technologies. When consumers see the Safer Choice label on a product, they can be confident that the ingredients have been through a rigorous EPA review. The label means that EPA scientists have evaluated every ingredient in the product to ensure it meets Safer Choice's stringent criteria. When people use Safer Choice products, they are protecting their families and the environment by making safer chemical choices.

Since 2015, the EPA’s Safer Choice Partner of the Year Award has recognized program participants for advancing the goal of chemical safety through exemplary participation in, or promotion of the Safer Choice Program. GOJO has been named a Safer Choice Partner of the Year for 2017.

As part of our ongoing commitment to sustainability, we have always sought to collaborate with like-minded organizations to create products that are good for our customers – and good for the environment. Our relationship with the EPA has been a tremendous asset, enabling us to advance our sustainable chemistry practices.

In 2016, we introduced PURELL Surface Disinfectants and Sanitizers, which eliminated the compromise between effective germ kill and safety. These new products, which also have been awarded the EPA Design for the Environment (DfE) certification are the latest innovation in healthy places.